The Sungu Resort & Spa Ubud, Bali, Indonesia beginning on year 2013, has announced that it has received a TripAdvisor Certificate of Excellence award. Honored as a Top Performing as reviewed by travelers on the world's largest travel site.“The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award” said Gede Geria, General Manager of The Sungu Resort & Spa.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months. TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience," said Alison Copus, Vice President of Marketing for TripAdvisor for Business. "The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers."
On behalf of Management & Staff is pleased to receive a TripAdvisor Certificate of Excellence, "We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor." Gede Geria added.(BTN/014)
A total of 12 hotel general managers participated in the Certified Hotel Administrator (CHA) workshop…