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Behind
the Winners of THK Awards 2005
Cempaka Belimbing Villas Achiever of the
Highest Trophy of THK
TTo
learn more about what, where and how hotel
management implements the THK as a balance
and harmonic concept in an integral oneness,
meaning that the balance can be felt evidently
between sraddha (faith) and bhakti (devotion)
of human to God (parhyangan), mutual service
and devotion among the fellow humans (pawongan)
and love the nature (palemahan), here is
a report of Bali Travel News on the achiever
hotels of THK Awards 2005. On edition 6
Volume VIII that you are currently reading
carries the THK activity at Cempaka Belimbing
Guest Villas, gold winner for non-star hotel
category and concurrently the achiever of
Emerald trophy (the highest trophy awarded
to THK Awards participants that accomplished
to go to gold trophy for three times successively).
he owner of Cempaka Belimbing Villas, Al
Purwa, MBA friendly and confidently tells
in terms of various perspectives what the
benefits of participating in the competition
of Tri Hita Karana Tourism Awards &
Accreditations (THK Awards). "In terms
of business and moral aspects, it's thoroughly
advantageous moreover Cempaka Belimbing
Villas has achieved gold trophy for three
times in succession so in 2005 our hotels
was awarded Emerald Trophy. It's really
an extraordinary pride," he observes
steadily to Bali Travel News (BTN) lately
in Denpasar.
"Morally," he affirms," I
think it immensely helpful, especially for
employees, because they feel more convenient
to work at the award-wining hotel. Though
their earnings is low but they can work
more peacefully." Achieving the awards,
moreover of Emerald trophy, according to
him, is a distinctive self-esteem because
his party is morally obliged to extend a
model how to maintain and preserve the balance
between devoting to God, serving the fellow
human and loving the surrounding nature
of hotel. People will feel happy if their
life is balanced. He also adds that the
program launched by Bali Travel News happens
to be parallel to the THK philosophy that
leads the life of Hindu devotees in Bali.
Now, in terms of business aspects and in
the short term the awards won, probably,
means nothing. However, in the long term,
according to Al Purwa, who is also the Director
of Kuta Cemerlang Bali Jaya, it can be used
as marketing tool as it delivers benefits
to hotel. A lot of local and foreignguests
who stay at Cempaka Belimbing tell him that
staying at Cempaka make them feel different
ambience from staying at other hotels. "Seemingly,
Cempaka has a taksu (inner power),"
remarks Al Purwa while explaining that one
will soon feel happy and relaxed as soon
as laying down at his hotel.
"My endeavour, since the very beginning,
is how to show to tourists that authentic
Bali still exists, Bali as its atmosphere
40 years ago could still be found when pay
a visit and stay at Cempaka Belimbing. Here
is what I'd like to show to tourists. If
you want to see the authentic Bali, this
is it," explains Al while ensuring
the long term of THK Awards program can
be made into marvellous marketing tool.
Winning THK Awards, according to him, is
closely associated with green hotel plus.
"I mention green hotel plus because
it does not only relate to ecotourism, but
also social and spiritual touch tourism-physic,
social and spiritual. Thus, it comes into
contact with all aspects of life,"
he utters.
Implementation of THK concept at Cempaka
Belimbing Villas has typical meaning for
the employees, management and hotel owner.
At parhyangan aspect, for instance, we established
worshipping place (temple) in order all
Hindu employees say prayer prior to work.
For other employees, the hotel has provided
them with a place where they pay homage
as per their own faith. An impressive thing
in the parhyangan aspect is that after working
hours they pay homage on their awareness.
"They do it regularly every day,"
he says.
Social relation to the local village is
fine. What is needed to improve the existence
of the village is assisted based hotel's
affordability. For instance, when the hamlet
asked for gamelan, we provided it with dance
and gamelan instructor, including hall at
hotel to perform dance activities and other
art presentations. Its result is really
satisfactory because the Joged troupe it
trained could achieve awards from the government
on the occasion of Bali Arts Festival (BAF)
2004.
His party also educated the surrounding
community to maintain environmental cleanliness,
chiefly in handling plastic rubbish and
delivered some rubbish bins to community
in the hotel vicinity and schools as well.
Approximately 99% of employees of Cempaka
Belimbing are recruited from the local villagers.
This proves that the hotel really concerns
with the pawongan aspect. Their character
is still simple and straightforward. This
is remarkably liked by European guests because
they have sincere smile and helpful attitude.
"That's the character of the native
Balinese," says Al. Rarely do problems
arise because all are already resolved through
family atmosphere with the owner. "I
have considered all employees my own family.
When a problem emerges I at all times make
an effort to overcome it peacefully. In
fact, they feel satisfied as none is adversed."
Guests show good and well-pleased impression
starting from reception upon check-in up
to checkout from hotel. Their impression
can be read on guest's comments filled up
by every guest who stay at Cempaka. It usually
judges that staff, service and fast food
provided are very good. "As the owner,
I assuredly feel proud and give reasonable
appreciation to the employees," remarks
Al Purwa.
At the end of interview, this Honorary Consul
of the Netherlands in Bali renders inputs
and even criticism about the THK Awards
itself. "I think what has been initiated
by my colleagues from Bali Travel News,
especiallythe organizer of THK Awards for
the time being, is adequately serious and
has given a good example. And I'm proud
because we have gone to gold trophy for
three times successively and even to emerald
from not only two or three jury panel, but
even tens who have different disciplines,"
describes Al while adding that most of the
jury panel are unknown to him.
In the future, if possible, thisprogram
is kept on continuing as its result has
been really felt by hotel employees, management
and owner. Gradually, the THK Awards program
will extend benefits in terms of hotel marketing
because this program has been endorsed nationwide.
Even, the world through WTO has adopted
this concept as it appreciates the local
wisdom. (BTN/013)
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