Creating Working Relationship Harmonization

The Independent Labour Union (SPM) of Bali Hyatt celebrated its second anniversary at the Rinjani Hall, Bali Hyatt, Sanur on last Tuesday evening (21/11). This celebration was the culmination of a series of activities held previously, such as clean up service around the hotel (18/11), prayers en masse of each religion (18-20/11) and donation presentation amounting to IDR 500,000 to the Bale Agung Temple, Intaran Customary Village.

Celebration of this second anniversary was attended by Chief of the Regional Committee, Federation of the Independent Labour Union of Bali Chapter, Vice President of the Independent Labour Union for East Region, General Manager of the hotel, representatives of Denpasar Manpower Services, representatives of SPM from several hotels in Bali, administrators and members of the SPM of Bali Hyatt and some other invitees.
Chief of SPM of Bali Hyatt, Mr. A.A. Ketut Arya, emphasized the importance of establishing harmonious working relationships between the employees and the hotel management. "This harmonious working relationship will come into reality when we have organized mutual understanding, appreciation and assistance as well as needing each other on every single outlet or department so the endeavour to provide the best services to guests can be realized," he uttered.
Also stated, the welfare of employees needs a constant struggle, because by the realization of employees’ prosperity, the best services extended to guests could be well maintained. On that account, in the years to come the SPM of Bali Hyatt, comprising 467 members, was expected to become a bipartite bridge of communication between the employees and management based on the win-win solution principle.
Having the same opinion as Mr. Arya, the General Manager of Bali Hyatt – Mr. Stephen Radcliffe- expected that all parties could keep up the harmony in existence in providing services to all guests. In addition, in the effort of providing the best possible services to guests, diligence and professional attitude of all hotel employees were a momentous aspect that needed improving persistently. Because by doing so every single guest staying at Bali Hyatt would feel satisfied and come again to this hotel in the future. This means that the hotel revenue would increase and in return enhance the welfare of the employees of Bali Hyatt itself. (BTN/tar)