A total of 12 hotel general managers participated in the Certified Hotel Administrator (CHA) workshop on March 25 to 28. They come from Bali, West Sumatra, Bogor and Jakarta. The event took place at the Bali International Institute of Tourism (STPBI) and then continued with a certification exam administered directly by the lecturers of the American Hotel & Lodging Educational Institute (AHLEI) on March 29.
Director of International Academic Affairs of the STPBI, I Gede Wiwin Suyasa, said that the CHA was international certification for hotel general managers around the world. In addition, the CHA was also the highest international certification in the field of hospitality. “The program is intended specifically for hotel general managers who have the experience as GM for at least three years,” he explained.
In the workshop, added Wiwin, there were six modules such as Human Resource, Finance, Sales & Marketing, Food & Beverage, Room Division and Leadership. “The program leads to self-development. So, participants can participate by enrolling individually or through the company,” he explained.
The certification, explained Wiwin, would make them equal to international GM as a hotel administrator. Each participant received academic recognition of top professional hotel management industry worldwide. He also said that implementation of the program was held at the STPBI because the college had officially become a global academic partner of the AHLEI since November 2013. “Now, the whole AHLEI academic training program can take place in Bali without having to go to America,” he said.
In addition to CHA, at the STPBI was also held the Certified Hospitality Trainer (CHT) and Certified Hospitality Education (CHE) in May. “The CHE is the highest certification in the field of tourism education where the participants come from the senior faculty. Meanwhile, we would like to highlight the certificate of guess satisfactions of gold for the front line hospitality this year,” he said.
Meanwhile, in June to October, the STPBI would hold certification for the line of supervisor and department head. “Rating of graduation of the CHA program in Indonesia reached 75 percent in a single exam, while the CHE reached 80 percent,” he added. (BTN/ocha)